FAQ

Eco Vero Fabric

Our clothes are produced with Lenzing™ EcoVero™ viscose, which is one of the most sustainable viscose fibers in the world.

The wood pulp used to create the fabric comes from FSC certified sustainable forestry. The fibers generate up to 50% lower emissions and water impact compared to generic viscose, giving you confidence that your clothes are environmentally responsible.

EcoVero™ is certified to meet high environmental standards throughout its entire life cycle and the fiber itself is biodegradable.

Care

To make your clothes last even longer, handle them with care. We recommend 30 degrees or hand washing when washing them. You can even lengthen the period between washes by airing the clothes in the fresh winds. Wash with similar colors and do not tumble dry the clothes.

Return

If your clothes does not live up to your expectations or does not fit you, you are welcome to return them to us within 14 days. If the return lives up to the demands of being unused and unwashed, we send you the money back on the card you have used to pay. Unfortunately, we cannot offer you an exchange, but you can send it back and make a new order.

Please return to the following address:

Fruedalsvej 7, 4682 Tureby, Denmark

You can buy a return-label here (within DK)

Important: Make sure to send it directly to our address. We cannot receive packets that end up in a packet-shop somewhere and unfortunately they will be send back to you after some time. - Please double check with your shipping company/option that they don’t deliver to packet shops, but only directly to us.

Sustainable Production

To honor the nature within - and without, this collection is produced by reliable textile engineers, specialized in sustainability and located in Europe. Nature has an important seat at our table and we strive to honor her in all our actions.

Our partners employ ethical and fair working standards and continuously develop their procedures to reduce, reuse and recycle. We are not perfect - we are on an evolving journey in the right direction: Honoring the Earth and the People.

Delivery

Your order will be handled within 1-2 working days and the delivery takes between 1-5 days (depending on country). The packages are send through DAO, Post Nord or GLS and you can pick it up at your nearest parcel shop or choose home delivery.

Outside Denmark

We deliver in certain countries in Europe. Be aware of possible taxes for countries outside of EU. If your country is not on the list, write us an email and we can most probably help you.

Warranties and Claims

If you receive a wrong order or clothes with defects, you can return them to us, just send us an email to love@yonii.dk🤍

Terms of Trade

To get further information on your right of complaint, withdrawal, appeal, the standard cancellation form and our private policy, according to the Marketing Act, click here.

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